Terms and Conditions
Minimum Order:
- First order minimum is $100.00. Minimum Reorder is $50.
Terms:
- First orders are C.O.D. or credit card.
- Legacy Publishing Group is happy to accept Visa, MC, and Discover. Net 30 Terms available upon satisfactory credit check of references on re-orders only. (1 1/2% Finance Charge on overdue balance will be accrued.)
- A $25.00 service charge will be added to any returned checks or stop payment checks.
- A 10% service charge will be payable on unaccepted or undeliverable orders.
Shipping:
- All orders will be shipped "Best Way" from Clinton, MA unless otherwise requested.
- Orders are normally shipped within 2-4 weeks.
- The cost of shipping will be added to your invoice.
- An additional UPS or DHL, or FedEx - C.O.D. charge will be added to ALL C.O.D. orders.
- You pay for shipping costs on our Free Display Units, Card Racks, Wooden Units and offset merchandise.
- Please Call 800-322-3866 for specific shipping costs to your area.
Shortages / Damage Claims:
- Goods damaged during shipment must be reported to Legacy AND to the Carrier within 5 business days to initiate a claim.
- Save all packing materials for inspection by the claim adjuster.
- We will send you a return authorization approval good for thirty days.
- We must receive the damaged goods in original packing with a copy of the invoice in order to replace the shipment.
- Any shortages must be reported to Legacy Publishing Group within 7 business days of receipt of order.
Back Orders:
- We will ship out of stock items as soon as possible unless otherwise noted on invoice.
- Any back order under $20 will be cancelled.
International Orders:
- All orders must be Pre-Paid.
- All invoices are payable in U.S. funds.
Card Club Member "Return for Credit" Policy:
- If you are a member of the Legacy Card Club, you may return any "everyday" card for any reason, at any time and receive a credit towards a future greeting card purchase.
- All holiday themed Special Interest cards must be returned within 60 days from the particular holiday to be eligible for our "return for credit" policy.
Online Orders:
- All terms and conditions apply.
- Once you place an order, you should receive an automatic e-mail confirming that your order went through. If you do not receive this confirmation within 24 hours, you should contact us.
- You will receive another e-mail from us within 72 hours. This second e-mail will include our internal order number as well as a confirmed ship date. We also include some comments regarding your order. Please be sure to contact us with any questions at: info@shoplegacy.com.
Prices:
- Effective - January 1, 2009
- All prices are subject to change without notice.
- Purchase order numbers should accompany all invoices, acknowledgments, and correspondence.
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